Stories of people, cities, and new technologies (sometimes involving pizza).

The stereotypical image of the smart city 1.0: Centro de Operações Rio de Janeiro (Source: George Soares).

A few weeks later, reflecting more on this conversation, I realized that this suggestion was not so ridiculous. The way people source, prepare, and distribute food was core to urban infrastructure, cultural identity, and community cohesion: issues that I cared deeply about. And with more startups and venture capitalists eager to reinvent and disrupt urban systems — from co-working and ride sharing to construction analytics and predictive policing — to be an urban design practitioner today, I needed to know about Slice, and every other platform shaping urban systems, policies, and lifestyles. I also realized that the stereotypical image of “smart city” tech — the IBM-designed command-and-control centers of cities like Rio and X was passé — and that emergent urban tech was much more diffuse, distributed, and potentially much more flexible and even democratic (Yay!).

Shortly after that conversation I met John Edgar, co-founder of Stae, who was interested in understanding urban design and data challenges from a cities- and people-centered perspective. I became the first urbanist to join Stae to lead brand and marketing, where for two years, I explored what an alternative voice and visual language could be to the shiny, oversimplified solutionism common in smart city tech. A big part of my work was questioning the dominant narratives and norms of technical platforms and products that often reduced cities and governments to design problems that could be “optimized” or “solved.” To do this, I had wonderful conversations with urban planners, architects, designers, scholars, and activists taking a people-centered approach to design and cities.

Messy 200-year timeline of city planning experiments and design movements I made my first week at Stae (November 2017).

What follows is a collection of curated essays and interviews originally published on Stae’s Medium community, City as a Service. I’ve grouped them into three themes that embody a ground-up perspective on cities and designing them together with people.

1.The Power of People: Taking a people-centered approach to introducing new urban technologies

2. The Power of Place: Why the physicality of cities continues to matter alongside the evolution of digital platforms

3. The Power of Practice: The need to collaboratively engage communities in co-creating technologies in ways that are ethical and respectful

My hope is that these perspectives and provocations can continue to bring much-needed criticality and balance to the way we think and make new technologies for our cities — from pizza delivery to inclusive placemaking.


Urbanist, mixed methods researcher, teacher, mother. Currently urban design lead at @openboxNYC and faculty at SVA and Parsons School of Design.

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